Terms

All terms of delivery, sale, and payment are governed by the following terms and conditions, unless expressly agreed otherwise in writing. By placing an order, the customer is deemed to agree to them. An order placed by the customer will never obligate us to execute it unless expressly confirmed in writing by us, and provided our suppliers or manufacturers do not make any changes to their models and/or prices and stock is not depleted.

Our quotes are always non-binding. The agreement is only concluded after written confirmation by an authorized person of Crosspoint BV or at the start of execution. If, due to force majeure, strike, lockout, etc., we are unable to fulfill or execute an agreement, we reserve the right to terminate the agreement without any compensation being claimed.

In the event of termination or cancellation of an agreement or refusal of an order by the customer, the customer is automatically liable for a fixed compensation of 25% of the total amount. This arrangement does not affect Crosspoint BV's right to claim compensation equal to the damages suffered.

Complaints regarding the quality, quantity, dimensions of goods, services, or the format of our invoices are only considered valid if submitted in writing by registered mail within eight (8) days of the invoice date.

Unless otherwise specified, our invoices are payable in cash and without discount at the registered office of Crosspoint BV or to the bank account stated on our invoices. Accepting a bill of exchange does not constitute novation, so the current terms and conditions remain fully applicable. All associated costs are borne by the customer and payable in cash. Crosspoint BV retains full ownership of the delivered goods until the full invoice amount has been paid, as well as any outstanding balance owed by the customer.

If an invoice is not paid in full or in part on the due date, the amount owed by the buyer will automatically and without notice of default accrue interest of 1% per month from the due date. Furthermore, the amount due will be automatically and without notice of default increased by a fixed and irreducible compensation of 15%, with a minimum of EUR 150.00.

The delivered goods remain the property of Crosspoint BV until full payment of the principal amount, interest, costs, and taxes. However, the risks are borne by the customer from the moment the goods leave the company.

VAT, packaging, transport, and customs costs are the responsibility of the customer. The means of transport will be determined by Crosspoint BV at the time of delivery from our warehouse. When placing a transport order with a transport company, we act solely as the customer's representative.

The guarantees provided are those specified by the manufacturer or supplier.

Crosspoint BV will not be bound by the delivery period(s) it states; these are for information purposes only, unless we have communicated otherwise in writing. Exceeding the relevant delivery deadline(s) will under no circumstances give rise to compensation or termination of the agreement, nor will the customer be entitled to any other rights as a result.

All our transactions are concluded in, or deemed to have been concluded in, Arendonk. In the event of any dispute or disagreement, only Belgian law will apply, and only the courts of Antwerp, Turnhout division, will have jurisdiction.